Terms and conditions

Anna Johanna Designs Terms and Conditions for Digital PDF pattern purchases


Business name: Anna Johanna Designs
Finnish Business ID and VAT number: FI28875271
neulisti.mnk (at) gmail.com

These Terms and conditions apply on Anna Johanna Designs' designs and PDF-pattern purchases in Ravelry Pattern Store: https://www.ravelry.com/designers/anna-johanna
By accessing this website, you agree to be bound by these terms and conditions.

Payment: Payment is done via PayPal or credit/debit card. My prices include VAT for EU-customers.

Delivery: Digital PDF-patterns and eBooks are downloadable right after purchase. PDF-pattern info and contents are specified on each pattern page on Ravelry. If you have more questions before purchase, please contact e-mail neulisti.mnk (at) gmail.com. For opening the PDF-pattern or eBook you will need a PDF-reader program (Adobe Acrobat Reader or corresponding). Download links of the pattern appear right after purchase: the download links of the pattern will be sent to your e-mail address used in payment after the payment is completed and/or you are directed from payment webpage to download webpage.

Cancellation policy: No refunds/cancellation on digital items. By clicking the download button(s) on the shop download page you expressly agree to purchase and understand that the digital PDF-pattern is immediately available for download and you do not have the right to cancel and refund once the download(s) has started. (EU-regulations and FINLEX 1211/2013 16.1 §)

Pattern Copyright: All rights reserved. All patterns are for private use only. Do not distribute or sell the pattern, or sell items that are knitted with my patterns.

Pattern Support: email me at neulisti.mnk (at) gmail.com, PM NeulistiMNK on Ravelry, or ask your question in my Ravelry group https://www.ravelry.com/groups/where-we-once-knitted